Recently, I wrote an email to a shoe brand site asking for some advice about the suitability of the shoe that I'm using both for indoor gym cardio work and outdoor running.
Reply came promptly within the same day:
Thank you for your interest in xxxx!
Flat feet does not necessarily mean that the Model X is the correct model for you. If your foot does not pronate, perhaps the Model Y or Model Z is more suitable for you.
Model Y retails at RM529, and Model Z retails at RM459. In conjunction with this month's ABC campaign, we can give you a RM150 rebate. You can have the Y for RM379, or the Z for RM309. Delivery is free! Valid only for online purchases from xxx.
Payment can be made to A Bank. Upon confirmation of payment, the shoes will reach you within the next working day.
May we have your US size, contact number and delivery address please?
Do let us know how we can help you further.
What do you think?
I wasn't impressed.
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