Saturday, February 25, 2012

Why bother calling



Hello ms w , I'm calling from the service centre. So, how's ur car after the service ?

Car is ok but I am still puzzled by the brake pad issue.(note: brake pad exhausted after only 7000km)

Oh.. Ok .. just calling to check on how is your car after the recent service.. Bye.


A typical example of calling for the sake of calling... No sincerity detected. It's jus part of the SOP.





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1 comment:

  1. Yep they are just following their S&OP. Din even bother asking you questions on the brake pad. Probably think, 'Not My Problem or Not my Responsibility' So typical of M'sia customer service

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